Question 1

How can I request a demo of the platform?

Accepted Answer

Request a demo directly through our website or schedule a call to chat with our team at 800.543.7373.

Question 2

Is it plug and play?

Accepted Answer

Yes, we offer a seamless setup using a SaaS solution. Forward-focused, constantly updated, ruthlessly tested, and second-to-none.

Question 3

Do I have to setup or manage the program on my own?

Accepted Answer

No! Let us do the heavy lifting for you. Provide us with a list of participants and we’ll do the rest. We also assign a dedicated account management team to your program to assist with any questions or training needs.

Question 4

Why do I need a program?

Accepted Answer

28% of employee cite lack of recognition as atop reason for leaving a job. Recognition builds motivation and a sense of belonging and increases employee retention.

Question 5

What are rebates and reimbursements?

Accepted Answer

Rebate submission that’s easy to do and impossible to mess up. Pre-populated information and well-placed prompts ensure accurate inputs and frictionless approvals. Send your rebate in the form of a visa prepaid card or an e-gift card... It’s your choice! We handle all the fulfillment and provide customer service.

Question 6

What kind of rebates are offered?

Accepted Answer

We offer seasonal or consistent promotions depending on the cadence of your choice. If you’re interested in learning more or have any questions, contact us through the website lead form or by calling us at 800.543.7373.

Question 7

What is claiming?

Accepted Answer

A quick and easy claim submission process with real-time claim status updates that allows you to eliminate the manual process of filling out and submitting paper forms to be approved. Submit and track product-specific promotional claims with a streamlined process that can support multiple promotions for one or many products.

Question 8

How do you process a claim?

Accepted Answer

We provide training on the platform. It’s very intuitive and user-friendly for everyone. Claim approval can be done one at time or via a bulk approval file. Dashboard reporting provides a clear view of claim statuses for both an account holder and administrators.

Question 9

How do I sign up?

Accepted Answer

Request a demo directly through our website or schedule a call with one of our representatives at 800.543.7373.

Question 10

How soon are disbursements and reimbursements processed?

Accepted Answer

As soon as the request is approved, payment is sent to the recipient real-time! Long gone are the days of managing checks and having account holders wait weeks for their payouts.

Question 11

How do I purchase gift cards?

Accepted Answer

Give the power of choice – for birthdays, anniversaries, SPIFFS, team recognition, and other impactful milestones. Contact us at 800.543.7373. Choose your cards and delivery method and start sharing the love by rewarding employees.

Question 12

What are the denominations?

Accepted Answer

We offer denominations of $25, $50, $100 and can also assist in special orders.

Question 13

Is there special pricing on bulk orders?

Accepted Answer

Yes! It varies by merchant and quantity. Contact a Marketing Innovators specialist for special pricing by calling 800.543.7373.

Question 14

What are reward codes?

Accepted Answer

Send rewards via email. They choose from a wide variety of popular brands. You all win. It’s quick, easy, and impactful.

Question 15

How do I place an order?

Accepted Answer

Call a sales representative at 800.543.7373 to place an order or to discuss our offerings.

Question 16

AmI limited to the products that are provided on the website or is there a more extensive catalogue?

Accepted Answer

No! Our team assists with curating gift bundle options or finding the perfect merchandise items to add your company logo to from thousands of items based on your needs. Contact us directly through the website or call us at 800.543.7373 to learn more.

Question 17

Do you ship directly to employees home?

Accepted Answer

Yes! If your company is working remote we can drop-ship gift bundles directly to employees’ doorstep. Shipping is tracked to ensure secure and efficient delivery.

Question 18

If I am a vendor who is interested in working with you, to add to your store or gift bundle selection, where do I go?

Accepted Answer

Contact a Marketing Innovators specialist via phone at 800.543.7373 or fill out a lead form and we’ll contact you.

Frequently Asked Questions

Employee engagement and Incentives programs

Reimbursements, Rebates, and Claiming:

GiftCards, E-cards, and Reward Codes

Branded Merchandise and Gift Bundles:

Request a Demo

Frequently Asked Questions

Employee engagement and Incentives programs

Reimbursements, Rebates, and Claiming:

GiftCards, E-cards, and Reward Codes

Branded Merchandise and Gift Bundles: